Parent_get_started

General Information

  1. Who is Reading Eggs for?
  2. Who developed Reading Eggs?
  3. My child is not at school yet and can’t read at all. Can my child use the Reading Eggs program?
  4. My child is struggling. Can Reading Eggs help?
  5. How far does the Reading Eggs program go?
  6. How will I know that my child is making progress?
  7. What can I do?
  8. Do I need to sit with my child or students for every lesson?
  9. Why do children love it?
  10. Why doesn’t the program teach the alphabet in alphabetical order?
  11. Why are there online reward games?
  12. How do I purchase a Reading Egg online subscription?
  13. Will my child’s progress be retained when I purchase a subscription?


Technical Information

  1. Why am I having problems with Flash?
  2. I filled out the registration form, so why have I not received the activation email?
  3. Why do I have to reset my password every time I login?
  4. What do I need to use Reading Eggs?
  5. Why are some of the new menu options unavailable(grey)?
  6. How do I access the map under construction?
  7. Who do I call if I need technical help?


Lessons Activities and Games Information

  1. How do I put the furniture that we bought from Reggie’s shop into my Reading Eggs house?
  2. Are there more lessons to come?
  3. What is an avatar? Why do children create their own character?
  4. How can I change my avatar’s appearance?
  5. Why is there a critter collection?
  6. What is the new World?

Back to top

Who is Reading Eggs for?

Reading Eggs is designed for 4-8 year olds who want to learn to read. The program begins at an absolute beginner level, so children need no prior knowledge to start. Children can learn to read using this program.

Back to top

Who developed Reading Eggs?

The Reading Eggs program has been developed by a highly experienced team of teachers, educational writers, animators and web developers. It focuses on a core reading curriculum of skills and strategies which are essential for sustained reading success. It completely supports what children learn at school and will help to improve your child’s or students’ results.

Back to top

My child is not at school yet and can’t read at all. Can my child use the Reading Eggs program?

Yes, Reading Eggs starts at the beginning and teaches every skill your child needs to learn to read. Children as young as three can use the program. With younger children, it’s best for lessons to be done more than once as young children love repetition and replaying lessons will really support their learning. Reading Eggs lessons can be replayed as often as you like.

Back to top

My child is struggling. Can Reading Eggs help?

Some children don’t enjoy reading because of early failures, while others struggle to retain the many skills and concepts needed to become successful readers. Working on the computer is a great way for your child or student to build skills. The computer never judges them. They can progress at their own rate and if they are having problems, lessons can be repeated as many times as they want. The program has been successful with children with learning difficulties, autistic spectrum disorder, and other struggling readers.

For children with reading difficulties, repetition is one of the keys to success and the Reading Eggs games and activities are fun to do, so children will enjoy repeating them..

Back to top

How far does the Reading Eggs program go?

The program is a sequential series of lessons that starts at a complete beginner’s level. It develops essential reading skills in a progression that will take a non-reader through to a 3rd grade reading level.

Back to top

How will I know that my child or students are making progress?

At the end of each map, each child will complete a quiz. After completion of this quiz you will receive a personalized email describing each child’s reading progress and the skills and concepts covered. Each learner also has their own web-based dashboard which displays a brief overview of the reading skills covered and the number of books read. Go to the “About” section of Reading Eggs for an overview of the levels and details of all the phonic skills, sight words and vocabulary covered in the lessons.

Back to top

What can I do?

You can introduce your child or students to this exciting experience. You can witness their joy and wonder and watch their progress in learning to read.
You can cheer their reading achievements and successes.
It’s a wonderful experience to be a part of.

Back to top

Do I need to sit with my child or students for every lesson?

You can introduce your child or students to this exciting experience. You can witness their joy and wonder and watch their progress in learning to read. You can cheer their reading achievements and successes. It’s a wonderful experience to be a part of!

Back to top

Why do children love it?

We have worked hard to make this the best online website for young children. It has everything that children love to do online. The games, the songs, the variety of activities and the many rewards all work together to make learning to read an exciting, fun and enjoyable experience. And young children love learning to read.

Back to top

Why doesn’t the program teach the alphabet in alphabetical order?

The Reading Eggs program has been designed to get children reading as quickly as possible. To do this, we initially need to focus on the sounds and high frequency words that will enable a child to read their first simple words and sentences. We want children to learn how letters make words and how these words can make sentences – sentences that they can read. This is why the program does not progress in alphabetical order, as Reading Eggs is all about learning the skills and strategies that are important when learning to read. Very early on in the program children learn that what they read has meaning and it makes sense. They also experience real success—children read their first story book in lesson 9—this is what learning to read is all about, reading books for meaning and enjoyment!

Back to top

Why are there online reward games?

After every five or so lessons each child earns enough golden eggs to go to the Reading Eggs game shop. Here they can choose a game to play. As children work through their reading lessons, they are concentrating, working hard, and achieving as they learn many new reading skills. We want your child or students to know that we realize they are working hard in their learning. They deserve a reward for their efforts and sometimes they simply want to play. That’s what these games are for – a fun way to say, “Well done!”

Back to top

How do I purchase a Reading Egg online subscription?

To purchase a Reading Eggs subscription online you need to login to your Reading Eggs trial account. The purchase Reading Eggs button is orange and can be found in the middle of the dashboard page within your Reading Eggs account. If you are logged in and you cannot see the orange “Purchase Reading Eggs” button you need to navigate to the dashboard page within your account. If you are in your child or students’ map you will need to click bye on the left hand side of the map. If you do not have an account you need to click on the register tab on the Reading Eggs home page.

Back to top

Will my child’s progress be retained when I purchase a subscription?

Your child’s or students’ progress will be retained when you purchase an online subscription. To retain the progress, you need to make sure that you are logged in to your account with the progress you wish to retain. If you are purchasing over the phone you need to advise the customer service team that you are extending an existing account.

Back to top

Why am I having problems with Flash?

Some users have reported problems with Flash when not using the latest version. If some of the animations stop unexpectedly you may find that updating to the latest version of Flash helps. The latest version of Flash can be downloaded here: http://get.adobe.com/flashplayer/

Updating adobe flash player will usually resolve the following issues:
- Not able to open the next lesson
- Seeing a blank page when accessing Reading Eggs
- When the graphics distort or skip
- When the lesson is stuck
- When the progress made is not recognised and the lesson has to be repeated.

Back to top

I filled out the registration form, so why have I not receive the activation email?

When you register, Reading Eggs sends an activation email to the email address you supplied. The email may go to your junk mail, so be sure to check all areas of your email inbox. If you have not received the activation email within 15 minutes your registration may not have been successful. Try to register again using a unique login name.

Back to top

3. Why do I have to reset my password every time I login?

If you have tried to reset your password and you need to reset each time you login you may have the correct password but the wrong username. Your username is detailed in the email which is sent to your email when you reset your Reading Eggs account password.

Back to top

What do I need to use Reading Eggs?

All you need to supply is a computer and the ability to give your child or student access at least two times per week. The program works best on a broadband connection.

Back to top

Why are some of the new menu options unavailable (grey)?

Skills Bank, Storylands, Listening Area, Non-fiction Press, Story Factory and My Mail are currently under construction, they will be available in the next few months.

Back to top

How do I access the map under construction?

A map under construction is not accessible. The Reading Eggs team has 40 new lessons in the pipeline that will be released over the next 9 months.

Back to top

Who do I call if I need technical help?

Parents please contact 877-661-4898 or support@readingeggs.com
Schools please contact 877-394-6695 or readingeggssupport@archlearning.com

Back to top

How do I put the furniture that we purchased from Reggie’s shop into my Reading Eggs house?

Go to your house and click on the Zoom icon. Now click on the floor of your house where you want to add the item. More buttons will now appear at the bottom of your screen. Click on the + button to add items. If you want to add items to your garden, zoom into your garden first and now add your items.

Back to top

Are there more lessons to come?

Yes, The Reading Eggs team have 40 new lessons in the pipeline that will be released over the next 9 months.

Back to top

What is an avatar? Why do children create their own character?

An avatar is an online character that children create and customize. Every child is unique and they can express this by creating their own online character, their avatar. This quirky egg-based character welcomes them back every time they return. This avatar is their very own creation and children can change this character as often as they like.

Back to top

How can I change my avatar’s appearance?

To change an avatar’s appearance, you simply need to login to your account and navigate to the ‘My Stuff’ tab, from here select ‘My Avatar.’ You will be able to select a variety of items in the change room. You have lots of free items to choose from as well as extra accessories you can buy from Reggie’s Shop. To pay for these you will need ‘golden eggs,’ which you earn by completing lessons and puzzles. You need to visit the shop and buy these items before you go to the change room.

Back to top

Why is there a critter collection?

After each lesson children are rewarded with a great new Reading Eggs critter to add to their zoo. This collection continues to grow, the more reading lessons they complete. Children love collecting and our cute critters are fun to watch. The Reading Eggs critters also have a fun learning to read connection – go to your My Critters page and check out each card and you’ll see that the critter cards have information that builds knowledge of the letter or sound that was the focus of the lesson.

Back to top

What is the new World?

The newly created Reading Eggs World allows your child to explore new destinations including Puzzle Park, Reggie’s Shop and their very own Reading Eggs house. It is full of educational fun, including 32 new brain stretching puzzles! The New World is an extension of the Reading Eggs program, designed for 6-8 year olds who are just starting to stretch their reading wings.

Back to top